Refund Policy

This Refund Policy ("Policy") applies to purchases made through the website of Sparta Cloud Solutions Private Limited ("Sparta Cloud Solutions," "we," "us," or "our"). By making a purchase on our website, you agree to comply with this Policy.

1. Eligibility for Refunds

We offer refunds on purchases made directly through our website within 30 days of the original purchase date. To be eligible for a refund, the following conditions must be met:

  • - The request for a refund must be made within the specified refund period.

  • - The product or service for which a refund is requested must be unused, unaltered, and in its original condition.

  • - The refund request must be accompanied by proof of purchase, such as an order confirmation number or receipt.

2. Refund Process

To request a refund, please contact our customer support team at info@spartacloudsolutions.com with your refund request and supporting documentation. We reserve the right to request additional information or documentation to process your refund.

Once your refund request is received and approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please note that it may take some time for the refund to be processed and for the funds to be reflected in your account, depending on your payment provider.

3. Non-Refundable Items

Certain products or services may not be eligible for refunds. These include, but are not limited to:

  • - Digital products that have been downloaded or accessed.

  • - Services that have been fully rendered.

  • - Customized or personalized products.

  • - Products or services purchased through third-party vendors or platforms.

4. Refund Exceptions

In some cases, we may offer refunds outside of the specified refund period or for items that do not meet the eligibility criteria outlined in this Policy. Any such refunds are granted at our sole discretion.

5. Links to Third-Party Sites

We reserve the right to update or modify this Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

6. Contact Information

If you have any questions about this Refund Policy, please contact us at info@spartacloudsolutions.com.

By making a purchase on our website, you agree to be bound by this Refund Policy. If you do not agree to this Policy, please refrain from making purchases on our website.

Last Updated: 28-03-2024